Announcement



As per 17 August 2022,

Dear Valued Guests,

Warmest Greetings from Seri Pengantin Resort!

Thank you very much for your continued support of Seri Pengantin Resort.

We would like to inform that the resort is currently 85% ready to open its door again after doing a refurbishment on all our guest rooms flooring due to the recent flood that has hit us on May 2022. We will be doing a soft opening on our guest rooms from 19 August 2022. Please be advised that during this time, some part of our resort facilities will be closed for continuous repair work during the following period.

The closed facilities include-
All swimming pools, BBQ Alfresco & Red Ginger Cafe.

Closure Period: 19 August - 15 September 2022

* Please note that the schedule may be extended depending on the construction status.

All other facilities such as the In-Room Dining, River & ATV will be open as usual.

Should you wish to reschedule your reservation, you may contact your Booking Provider or please let us know, we would be glad to assist.

Please accept our sincere apologies for any inconvenience cause.

We truly appreciate for your understanding and cooperation.
Looking forward to welcome your stay with us soon.

Thank you & best regards.

Your Sincerely,
Management of Seri Pengantin Resort


-------------------------------------------------------------------------------------------------

As per 11 May 2022

NOTICE: TEMPORARY CLOSURE OF RESORT OPERATIONS DUE TO FLOOD.

Following to the recent flood incident that has occurred in our resort area recently, the operation of SERI PENGANTIN RESORT will be "TEMPORARILY CLOSED" starting from 11th MAY 2022 until further notice. The repair work is expected to be restored in 1 - 2 months.

All inquiries/ matters during this closing period will be made/answered/given feedback as soon as possible.

We apologise for any inconvenience caused.
Thank you for your support & understanding.


Sincerely,
THE RESORT MANAGEMENT


--------------------------------------------------------------------------------------------------


As per 12/02/2022;

NOTICE: TEMPORARY NATURAL WATER ADULT SWIMMING POOL CLOSURE

We regret to inform that our adult natural water swimming pool has continued to close until further notice for the purpose of essential maintenance. 

As an alternative, our newly build above ground swimming pools are now open for you to have a relaxing swim. Our Sum-Sum Hilir River is also available in the resort compound as well if guests wish to have a cool dip.

We apologise for any inconvenience caused.
Thank you for your support & understanding.


Sincerely,
THE RESORT MANAGEMENT


--------------------------------------------------------------------------------------------------

As per 01/11/2021;

NOTICE: TEMPORARY SWIMMING POOL CLOSURE

We wish to inform that our natural water swimming pool has continued to close until further notice for the purpose of essential maintenance. 

As an alternative, our Sum-Sum Hilir River is available in the resort compound if guests wish to have a cool dip.

We apologise for any inconvenience caused.
Thank you for your support & understanding.


Sincerely,
THE RESORT MANAGEMENT


--------------------------------------------------------------------------------------------------



As per 08/08/2021;

NOTICE: REOPENING OF RESORT OPERATION & PERMANENT SWIMMING POOL CLOSURE

Following to the current COVID-19 outbreak & Malaysia Government’s recent announcement on 8th August 2021 to allow operations for hotels & resort within the National Recovery Plan Phase 2, we are delighted to inform that we will be opening our doors to the public beginning 13th August 2021. 

As per SOP, only guests with completed vaccinations from the following vaccines and its terms will be allowed into the premised. 


Pfizer/ AstraZeneca/ Sinovac - Completed 14 days after 2nd doses of vaccination

Johnson & Johnson - Completed 28 days after vaccination



Detail of completed Phase 2 SOP can be found here. Click here


Please be advised that as per SOP, the Resort Management have decided to close our natural water swimming pool permanently or until further notice as your health & safety are in our deepest concern.

As an alternative, our Sum-Sum Hilir River is available in the resort compound if guests wish to have a cool dip.

We apologise for any inconvenience caused.
Thank you for your support & understanding.

This is the New Normal. #TogetherWeCare

Sincerely,
THE RESORT MANAGEMENT



------------------------------------------------------------------------------------------------------


As per 26/05/2020;

NOTICE: PERMANENT ADULT POOL CLOSURE. REOPENING OF CHILDREN POOL.

Following to the recent COVID-19 outbreak & Malaysia Government’s announcement to allow public swimming pools to reopen from 1st July 2020, the Resort Management have decided not to follow this and wishes to further continue to close our natural water swimming pool permanently or until further notice as your health & safety are in our deepest concern.

As an alternative, our Sum-Sum Hilir River is available in the resort compound if guests wish to have a cool dip.

We apologies for any inconvenience caused.
Thank you for your support & understanding.

This is the New Normal. #TogetherWeCare

Sincerely,
THE RESORT MANAGEMENT

------------------------------------------------------------------------------------------------------

NOTICE : Movement Control Order ("MCO”)

As per 26/05/2020

We are now ready to reopen soon!

Adapting to a New Normal - we are looking forward to once again welcoming guests and recognize the duty to do so with responsibility and care. We are closely monitoring and following guidelines from the local health departments by adhering to the recommended standard operating procedures.

See you soon!

Sincerely,
THE RESORT MANAGEMENT

-------------------------------------------------------------------------------------------------------------------
NOTICE : Movement Control Order ("MCO”)

As per 12/05/2020

Dear Guests,

In line with the recent announcement by the Malaysia Government to close all non – essential business entities, we will temporarily suspending our hotel operations from 17 March to 14 April 2020 & further extension until 09 June 2020.

Should you require any assistance, please contact us at 6034270100.

We apologies for any inconvenience caused and look forward to welcome you back again soon. Thank you for your support & understanding.

Sincerely,
THE RESORT MANAGEMENT

-------------------------------------------------------------------------------------------------

NOTICE : Movement Control Order ("MCO”)

As per 17/03/2020

Dear Guests,

In line with the recent announcement by the Malaysia Government to close all non – essential business entities, we will temporarily suspending our hotel operations from 17 - 31 March & another extension from 1 - 14 April 2020.

Should you require any assistance, please contact us at 6034270100.

We apologies for any inconvenience caused and look forward to welcome you back again soon. Thank you for your support & understanding.

Sincerely,
THE RESORT MANAGEMENT

--------------------------------------------------------------------------------------------------

NOTICE : Pool Closure

Dear Guests,             

As per 10/02/2020                                                                        

Due to unforeseen circumstances, we regret to inform that our natural water swimming pool is closed until further notice due to major repair work. Any further updates will be inform via social medias & our website. 

We apologies for any inconvenience caused. Thank you for your support & understanding.

Sincerely,
THE RESORT MANAGEMENT